The Automatic Patient Podcast
Addressing Dental Billing Issues with Alyssa Kimmins
Episode Summary
Bentley, Jordon, and Alyssa dive into dental billing challenges with expert Alyssa Kimmins from Lighter Ledgers. They discuss common issues like accounts receivable backlogs, inefficiencies in medical billing, and the importance of training front desk staff. Alyssa shares her extensive experience and offers solutions to improve cash flow and handle insurance payments effectively.
Episode Notes
- Introduction
- Welcome and introduction of Alyssa Kimmins from Lighter Ledgers.
- Dental Billing Challenges
- Issues in dental billing and accounts receivable.
- Importance of proper training and follow-ups.
- Alyssa’s Insights
- Transition from clinical hygiene to business owner.
- Role as a forensic accountant.
- Solutions for Financial Issues
- Handling embezzlement and billing problems.
- Impact of efficient medical billing on profits.
- Managing Accounts Receivable
- Differentiating between paying and non-paying patients.
- Attracting the right patients.
- Empathetic Communication
- Success stories with empathetic communication in collections.
- Remote Marketing and Referral Plans
- Alyssa’s vision for marketing Lighter Ledgers remotely.
- Plans for referral agreements and membership plans.
Contact Information:
Tune in next time for more insights on improving dental practice efficiency and profitability!