In this engaging episode of the "Automatic Patient Podcast," host Jordan Comstock and co-host Dr. Dan Nelson are joined by special guest Dr. Addison Killeen, a seasoned dentist and partner at the Dental Success Network. Together, they delve into the intricacies of hiring and managing associate dentists in a dental practice. Dr. Killeen shares his wealth of experience in scaling practices, operational strategies, and the importance of fostering a strong practice culture. Listeners will gain valuable insights into the key performance indicators to monitor, the significance of core values, and the strategies to ensure a smooth onboarding process for new associates. Whether you're a practice owner looking to expand your team or simply interested in the dynamics of dental practice management, this episode offers practical advice and thought-provoking discussions that you won't want to miss!
In this insightful episode of the "Automatic Patient Podcast," hosts Jordan Comstock and Dr. Dan Nelson sit down with Dr. Addison Killeen, a prominent dentist and partner at the Dental Success Network. Dr. Killeen shares his expertise on effectively hiring and managing associate dentists within a dental practice.
Key Discussion Points:
Importance of Systems and Expectations:
Dr. Killeen emphasizes the need for clear systems and expectations to prevent misunderstandings and ensure successful associate relationships.
Core Values and Culture Fit:
The significance of aligning potential associates with the practice's core values and culture to enhance team synergy and performance.
Key Performance Indicators (KPIs):
Learn how monitoring metrics like patient exams and new patient influx can help determine the right time to hire an associate.
Financial Preparedness:
Dr. Killeen advises on building cash reserves to cover an associate's salary and potential initial revenue dips.
Comprehensive Onboarding Program:
Insights into creating an 18-24 month structured onboarding program to integrate new associates effectively.
Open Communication and Feedback:
The role of regular feedback and performance reviews in maintaining a healthy and productive environment.
Actionable Takeaways:
Develop and document core values and processes for your practice.
Establish and monitor KPIs to guide hiring decisions.
Prepare financially for the onboarding of new associates.
Design a detailed onboarding and training program.
Foster open communication and provide constructive feedback to associates.
Connect with Dr. Addison Killeen:
Website: AddisonKilleen.com
Books by Dr. Killeen: Available on Amazon
Explore these resources to delve deeper into Dr. Killeen's methodologies and enhance your dental practice management skills. Enjoy the episode!