The Automatic Patient Podcast

Unleashing the Superpowers of Your Hygiene Department

Episode Summary

In this episode, Tiffany, the founder of The Hygienepreneur, joins us to discuss the pivotal role of the hygiene department in dental practices. She highlights how hygiene can be a significant part of patient care and a profitable aspect of a practice when properly trained and empowered. Tiffany shares her unique journey of writing a book before starting her company, resonating with Jordan Comstock, who also wrote a book before founding his company. They delve into Tiffany’s involvement in Dr. Mark Costes’ dental mastermind group, emphasizing the value of collaboration and continuous learning in the dental industry.

Episode Notes

1. Tiffany’s Career Journey and Success

• Transition from practice management to hygiene.
• Growing a dental practice from two to nine hygienists.
• Plans to write a book about her experiences.

2. Importance of a Unified Hygiene Team

• Training and supporting hygiene teams for overall practice success.
• Addressing misconceptions about the hygiene department’s profitability.
• Strategies for diagnosing and treating periodontal disease.
• Using hospitality-based care to improve patient communication.

3. Growth Mindset and Team Culture in Dental Hygiene

• Empowering hygienists with a growth mindset and social intelligence.
• Enhancing team culture to improve patient care and communication.
• Gathering diverse perspectives for Tiffany’s upcoming book.
• Positive practice culture as a recruitment tool.

4. Dental Practice Growth and Innovative Approaches

• Implementing Pario numbers and effective patient communication for practice growth.
• Integrating laser therapy to increase patient satisfaction.

5. Upcoming Events and Collaborative Projects

• Hosting “hygiene hoedowns” and “dental dude ranch retreats” at Tiffany’s 16-acre property in Nashville.
• Tiffany and Jordon shared their interest in attending a songwriting event.

6. Tiffany’s Motivation and Future Plans

• Support from her doctor and husband driving her projects.
• Tiffany’s book and the thehygienepreneur.com website.

Connect with Tiffany: Visit The Hygienepreneur for more information.

Download Tiffany's Book For Free: Tiffany is giving all listeners of The Automatic Patient Podcast a free copy of her book. Download it Here